Web design build questions to ask (yourself) or new clients
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If your a webmaster or web designer I highly recommend you read the rest of this post at www.simonday.com
This is a great resource for anyone who does freelance design or builds websites.
Web design build questions to ask (yourself) or new clients
What do you want the web site to do for your company?
(is it to just promote brand awareness and for people who hear about them and then go to their site, will people be finding them through search engines, is it existing clients looking for support or news, are you selling online, are you offering downloads, company reports etc)
Who is your target audience (age / level of internet experience etc)?
(Do they require a modern, fast paced, highly graphical site to target the younger generation or a more user friendly site for the less experienced or older internet users. )
What image do you want to portray (Professional / Casual / cutting edge etc)?
(Some sites use white space and limited text to give a relaxed feel while others use lots of images and text to give the site a busy feel. Define the feel of the site)
If you have branding what colours, fonts, styles do you use?
(See business cards, letterheads etc). More often that not the sole trader will have no graphics, no logo and no identity so in these cases you need to ask the client for colour schemes they think fit with the ideas but also do market research on the competition because the client may not be right.
CORE QUESTIONS:
What do you absolutely definitely want on the site?
(This list could include blog, shopping cart, members log in, private areas, RSS feeds. Gallery newsletter, contact forms, advertising space, different languages, search facility, etc)
What would you like if possible/within budget?
What absolutely must be on the homepage and what is the order of priority?
(This is a core question and you should allow the client time to ponder and discuss this with you. Their answers here should define the position of the building blocks. The answers could be phone number, email, help icon, downloads, cart total, core product links etc.)
What must be visible at all times?
(Every page has a fold. A fold is below the visual part of the page and requires you to scroll down to see it. I have a height I use but you should decide for yourself where it should be. The client must understand this and agree what can go above and below).
How many links will be needed and how many levels of navigation will there be?
(You need to understand the journey paths and decide how far down the link structure will go (level one, level two, level three etc)
- Read the rest of this post at www.simonday.com
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Thanks for this outstanding list. I am going to print this out as a reference. I’ve got a friend who is starting her own bar and wants me to do her website. I’ve tried to tell her I don’t know much about design or coding but she wants my help in finding someone who does. These questions will help definitely help guide us in making the ideal site, so thanks!